This course provides attendees with skills to improve reasoning, root cause analysis, and their decision making skills. Numerous techniques for conceptualizing, analyzing, synthesizing, evaluating, and applying information are provided. Problem solving, decision making, and planning skills will be discussed. Learn methods to gather information by observation, interviewing, experience, reflection, reasoning, and communication.
Please note: A percentage of 80% or higher is considered passing for the test associated with this online course. Upon completion and passing the test, you will be able to download a certification of completion. You will only have one opportunity to pass the test. If you do not pass the test, you will be required to register and pay again to retake the course and test.